Company Letterhead
{{company_name}}
{{company_address}}
Phone: {{phone}}
Email: {{email}}
Website: {{website}}
Date and Recipient Information
{{date}}
{{customer_name}}
{{customer_address}}
Subject
Subject: Thank You for Your Substitute Payment Regarding Invoice {{invoice_number}}
Salutation
Dear {{customer_name}},
Acknowledgement of Payment
We are writing to acknowledge receipt of your substitute check in the amount of {{amount}} on {{payment_date}}.
We appreciate your prompt attention to this matter and your cooperation in settling the outstanding balance for invoice number {{invoice_number}}.
Previous Discount Denial (Optional, if explanation is needed)
As previously communicated, the discount initially applied was not applicable due to {{reason_for_discount_denial}}. We understand that this may have caused an inconvenience, and we thank you for your understanding and subsequent action.
Confirmation of Account Status
Your account is now fully settled and in good standing. We value your business and look forward to continuing our professional relationship.
Closing
Should you have any questions or require further clarification, please do not hesitate to contact us at {{phone}} or {{email}}.
Complimentary Close
Sincerely,
Signature Block
{{your_name}}
{{your_title}}
{{company_name}}
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