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Thank You for Substitute Check After Denial of Discount

This letter is used to express gratitude to a customer who has provided a substitute check after an initial payment discount was denied, ensuring the outstanding balance is settled.

Updated 15d ago
thank yousubstitute checkpaymentdiscount denialcustomer relationsacknowledgement

Company Letterhead

{{company_name}}

{{company_address}}

Phone: {{phone}}

Email: {{email}}

Website: {{website}}

Date and Recipient Information

{{date}}

{{customer_name}}

{{customer_address}}

Subject

Subject: Thank You for Your Substitute Payment Regarding Invoice {{invoice_number}}

Salutation

Dear {{customer_name}},

Acknowledgement of Payment

We are writing to acknowledge receipt of your substitute check in the amount of {{amount}} on {{payment_date}}.

We appreciate your prompt attention to this matter and your cooperation in settling the outstanding balance for invoice number {{invoice_number}}.

Previous Discount Denial (Optional, if explanation is needed)

As previously communicated, the discount initially applied was not applicable due to {{reason_for_discount_denial}}. We understand that this may have caused an inconvenience, and we thank you for your understanding and subsequent action.

Confirmation of Account Status

Your account is now fully settled and in good standing. We value your business and look forward to continuing our professional relationship.

Closing

Should you have any questions or require further clarification, please do not hesitate to contact us at {{phone}} or {{email}}.

Complimentary Close

Sincerely,

Signature Block

{{your_name}}

{{your_title}}

{{company_name}}

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