Notice to Disregard Letter Indicating Inability to Ship

Company Letterhead

{{company_name}}

{{company_address}}

Phone: {{phone}}

Email: {{email}}

Website: {{website}}

Date and Recipient

{{date}}

{{recipient_name}}

{{recipient_title}}

{{recipient_company}}

{{recipient_address}}

Subject

SUBJECT: NOTICE TO DISREGARD PREVIOUS LETTER INDICATING INABILITY TO SHIP ORDER NO. {{order_number}}

Salutation

Dear {{recipient_name}},

Introduction and Purpose of Letter

This letter serves to formally retract and request that you disregard our previous communication dated {{previous_letter_date}}, which indicated an inability to ship your order, reference number {{order_number}}. We regret any inconvenience or confusion this may have caused.

Correction of Previous Communication

We are pleased to inform you that the issues preventing the shipment of your order have been resolved. We are now able to proceed with the fulfillment and dispatch of your order {{order_number}} as originally planned. The estimated shipping date is now {{new_shipping_date}}.

Details of Resolved Issue (Optional)

The temporary delay was due to {{reason_for_delay}}. We have successfully addressed this matter and confirmed the availability of all necessary stock/resources to complete your order without further hindrance.

Shipping and Delivery Information

Your order, {{order_number}}, will be shipped via {{shipping_method}} on or before {{new_shipping_date}}. You will receive a separate notification with tracking details once the shipment has departed our facility. Delivery is expected within {{delivery_timeframe}} business days after shipment.

Confirmation of Order and Next Steps

Please confirm your continued interest in proceeding with this order. If you have any concerns or require further clarification, please do not hesitate to contact us at {{phone}} or {{email}}.

Apology and Assurance

We sincerely apologize for any disruption this may have caused to your plans or operations. We value your business and are committed to providing you with the highest level of service. We appreciate your understanding and patience in this matter.

Closing

Sincerely,

Signature Block

{{sender_name}}

{{sender_title}}

{{company_name}}