Company Letterhead
{{company_name}}
{{company_address}}
Phone: {{company_phone}}
Email: {{company_email}}
Website: {{company_website}}
Date
{{date}}
Recipient Information
{{customer_name}}
{{customer_address}}
{{customer_email}}
{{customer_phone}}
Return Conditions
Please ensure that the item(s) are returned in their original packaging, with all accessories and user manuals included. The item(s) must be in {{condition_of_return_items}} condition. Any deviation from these conditions may result in the refusal of the return or a partial refund.
The return must be shipped by {{return_by_date}}.
Please ship the item(s) to the following address:
{{return_shipping_address}}
Refund/Replacement Details
Upon receipt and inspection of the returned item(s), we will process {{refund_or_replacement_details}} within {{number_of_days}} business days.
The refund will be issued to {{refund_method}}.
For replacements, the new item will be shipped to {{shipping_address_for_replacement}}.
Shipping Instructions
Please include the Return Authorization Number (RAN) {{return_authorization_number}} clearly on the outside of the package. We recommend using a trackable shipping method as we cannot be held responsible for lost or damaged returns.
Shipping costs for the return will be {{shipping_cost_responsibility}}.
Contact Information
Should you have any questions regarding this return, please do not hesitate to contact our customer service department at {{customer_service_email}} or {{customer_service_phone_number}}.
Acknowledgement
By proceeding with the return, you acknowledge and agree to the terms and conditions outlined in this letter.
Signature Block
Sincerely,
{{sender_name}}
{{sender_title}}
{{company_name}}
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