Collection Letter_Clerical Errors

{{company_name}}

{{company_address}}

{{company_phone}}

{{company_email}}

{{company_website}}

Date:

{{date}}

Our Ref:

{{our_reference_number}}

Attention:

{{customer_contact_person}}

{{customer_company_name}}

{{customer_address}}

Subject: Important: Urgent Action Required - Payment Due to Clerical Error on Invoice Number {{invoice_number}}

Dear {{customer_contact_person}},

This letter refers to our invoice number {{invoice_number}} dated {{invoice_date}}, for the amount of {{original_invoice_amount}}. We sincerely regret to inform you that upon a recent review of our accounting records, we have identified a clerical error in the aforementioned invoice, which has resulted in an incorrect outstanding balance.

Details of Clerical Error

The nature of the clerical error is as follows: {{description_of_error_e.g._incorrect_unit_price,_missing_line_item}}. Due to this, the correct outstanding amount for invoice number {{invoice_number}} should be {{correct_invoice_amount}}. Please refer to the attached revised invoice, {{revised_invoice_number}}, for your records.

Payment Request and Action Required

We kindly request that you settle the corrected outstanding balance of {{correct_invoice_amount}} by {{payment_due_date}}. We understand that such errors can be inconvenient, and we apologize for any disruption this may cause to your accounts.

You can make payment via {{payment_methods_e.g._EFT,_bank_transfer}}. Our bank details are as follows: Account Name: {{account_name}}, Bank: {{bank_name}}, Account Number: {{account_number}}, Branch Code: {{branch_code}}.

Please quote invoice number {{revised_invoice_number}} as a reference when making payment.

Further Assistance and Contact Information

Should you have any queries or require further clarification regarding this matter, please do not hesitate to contact our accounts department at {{accounts_department_phone_number}} or {{accounts_department_email_address}}. We are available to assist you from {{working_hours_e.g._Monday_to_Friday,_8:00_AM_to_5:00_PM}}.

We value your business and appreciate your prompt attention to this urgent matter. We look forward to receiving your payment by the due date.

Yours sincerely,

{{your_name}}

{{your_title}}

{{company_name}}