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Finance & AccountingCredit & Collections

Collection Letter_By Collection Agency

This template is a formal letter from a collection agency to a debtor, informing them that a debt has been assigned to the agency for collection and outlining the next steps. It is used when a business engages a third-party collection agency to recover outstanding payments.

Updated 15d ago
collection letterdebt collectionagencyoverdue paymentdebt recoverySouthern Africa

{{company_name}}

{{company_address}}

Phone: {{phone}} | Email: {{email}} | Web: {{website}}

Collection Letter_By Collection Agency

Collection Letter_By Collection Agency

{{agency_name}}

{{agency_address}}

Phone: {{agency_phone}}

Email: {{agency_email}}

Website: {{agency_website}}

Date:

{{date}}

Our Ref:

{{reference_number}}

Debtor Name and Address:

{{debtor_name}}

{{debtor_address}}

Subject: Urgent: Outstanding Debt with {{original_creditor_name}} - Account Number {{account_number}}

Dear {{debtor_name}}

This letter serves to inform you that the outstanding balance of {{currency}} {{amount_due}} owed to {{original_creditor_name}} has been assigned to {{agency_name}} for collection. Our records indicate that this amount is overdue as per the terms of your agreement with {{original_creditor_name}}.

Details of the Debt:

Original Creditor: {{original_creditor_name}}

Account Number: {{account_number}}

Original Invoice/Agreement Date: {{original_invoice_date}}

Original Amount: {{currency}} {{original_amount}}

Current Outstanding Balance: {{currency}} {{amount_due}}

This amount includes principle, interest and any applicable charges accrued to date as per the original agreement. A detailed statement of your account is available upon request.

Action Required:

We urge you to settle this outstanding balance immediately to avoid further action. Please remit the full amount of {{currency}} {{amount_due}} by {{payment_due_date}}. You can make payment via the following methods:

1. Direct Bank Transfer: Account Name: {{agency_bank_account_name}}, Bank: {{agency_bank_name}}, Account Number: {{agency_bank_account_number}}, Branch Code: {{agency_bank_branch_code}}.

2. Online Payment: Visit our secure payment portal at {{payment_portal_link}} and use your reference number {{reference_number}}.

3. Cheque/Postal Order: Payable to {{agency_name}} and mailed to {{agency_address}}.

Consequences of Non-Payment:

Failure to make payment or contact us to arrange a payment plan by the due date will result in further collection efforts, which may include:

• Reporting your default to credit bureaus, negatively impacting your credit rating.

• Legal action to recover the debt, which may include obtaining a court judgment, attaching assets, and/or garnishing wages.

• Additional fees and legal costs being added to the outstanding balance.

Contact Us:

We understand that circumstances can be challenging, and we are willing to discuss reasonable payment arrangements. Please contact our collections department immediately on {{agency_phone}} or email {{agency_email}} to discuss your options. Quote your reference number {{reference_number}} in all communications.

Yours Sincerely,

{{agent_name}}

{{agent_title}}

{{agency_name}}

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