Collection Letter to Resubmit the Statement

Company Letterhead

{{company_name}}

{{company_address}}

Phone: {{company_phone}}

Email: {{company_email}}

Website: {{company_website}}

Date

{{date}}

Customer Information

{{customer_name}}

{{customer_address}}

Subject

REQUEST TO RESUBMIT STATEMENT - ACCOUNT NO. {{account_number}}

Salutation

Dear {{customer_name}}

Body of Letter

This letter serves as a formal request to kindly resubmit your statement for account number {{account_number}}, pertaining to the period ending {{statement_end_date}}.

Upon review of the statement initially provided, we have identified certain discrepancies/missing information that prevents us from accurately processing your payment/reconciling your account. The specific areas requiring clarification or amendment are as follows: {{details_of_discrepancy_or_missing_information}}.

We understand that errors can occur, and we appreciate your cooperation in resolving this matter promptly. Please ensure that the resubmitted statement includes all necessary details, such as {{required_information_elements}}, to facilitate a smooth and accurate reconciliation.

We kindly request that you resubmit the corrected statement by {{resubmission_deadline}}. Should we not receive the updated statement by this date, it may lead to delays in processing and potential impact on your account status.

Please do not hesitate to contact us at {{company_phone}} or {{company_email}} if you require any further assistance or clarification regarding this request.

Closing

Thank you for your prompt attention to this matter.

Sincerely

{{your_name}}

{{your_title}}

{{company_name}}