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Collection Letter Requesting Contact and Proposal

This template is a formal collection letter to a debtor requesting them to make contact and propose a payment plan for an overdue amount. It is used when initial payment reminders have been unsuccessful.

Updated 15d ago
collection letterdebt recoveryoverdue paymentpayment plandebtor communicationcredit controlfinancial document

Company Letterhead

{{company_name}}

{{company_address}}

Phone: {{phone}}

Email: {{email}}

Website: {{website}}

Date and Debtor Information

{{date}}

For the Attention of: {{debtor_contact_person}}

{{debtor_company_name}}

{{debtor_company_address}}

Account Number: {{account_number}}

Subject

URGENT: Outstanding Payment – Account Number {{account_number}} – {{invoice_number}}

Opening and Overdue Amount Notification

Dear {{debtor_contact_person}},

This letter serves as a formal follow-up regarding the outstanding balance on your account, number {{account_number}}. Our records indicate that Invoice number {{invoice_number}} for the amount of {{currency}} {{invoice_amount}} issued on {{invoice_date}}, remains unpaid and is now significantly overdue.

The outstanding amount includes the principal sum of {{currency}} {{principal_amount}} and accrued late payment charges of {{currency}} {{late_fees_amount}}.

Request for Contact and Proposal

We have made previous attempts to contact you concerning this matter, but have unfortunately not received a response. It is imperative that you contact us within {{number_of_days}} ({{number_of_days_text}}) days from the date of this letter to discuss this outstanding balance.

We understand that unforeseen circumstances can sometimes lead to payment difficulties. To avoid further action, we kindly request that you propose a realistic payment plan or settlement arrangement that demonstrates your commitment to resolving this debt. Please submit your proposal in writing to {{company_email_for_proposals}} or contact {{contact_person_at_company}} directly on {{company_phone_for_collections}}.

Consequences of Non-Response

Please be advised that failure to respond to this letter and/or to propose a viable payment solution within the stipulated timeframe will leave us with no option but to consider further steps to recover the outstanding amount. These steps may include, but are not limited to, engaging a debt collection agency, reporting the debt to credit bureaus, or commencing legal proceedings, which may result in additional costs and damage to your credit rating.

Payment Options

Should you wish to remit immediate payment, our banking details are as follows:

Bank Name: {{bank_name}}

Account Name: {{company_name}}

Account Number: {{bank_account_number}}

Branch Code: {{branch_code}}

SWIFT/BIC Code: {{swift_code}} (for international payments)

Please use {{invoice_number}} as the payment reference.

Closing

We value our business relationship and hope to resolve this matter amicably and without further escalation. We look forward to your prompt response and a constructive solution.

Yours sincerely,

Signature Block

{{sender_name}}

{{sender_title}}

{{company_name}}

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