Business OS
Finance & AccountingCredit & Collections

Collection Letter Offering Additional Discount

This letter is sent to overdue customers, offering an additional once-off discount to encourage immediate payment of outstanding debts.

Updated 15d ago
collection letterdiscount offerdebt recoveryoverdue accountpayment incentivecustomer retentionfinancial management

Letterhead

{{company_name}}

{{company_address}}

Phone: {{phone}}

Email: {{email}}

Website: {{website}}

Date and Reference

{{date}}

Our Ref: {{our_reference_number}}

Your Ref: {{your_reference_number}}

Debtor Information

{{debtor_company_name}}

{{debtor_address}}

Subject

**URGENT: Outstanding Payment – Special Discount Offer for Immediate Settlement**

Salutation

Dear {{contact_person_name}},

Opening and Reminder

We are writing to you regarding the outstanding invoice(s) for the amount of **{{total_outstanding_amount}}** (details below). Our records indicate that this amount is now {{number_of_days_overdue}} days overdue and remains unpaid. We understand that managing cash flow can sometimes be challenging, and we value your business.

Discount Offer

To assist you in settling this outstanding balance promptly and to avoid further collection action, we would like to offer you a special once-off discount of **{{discount_percentage}}%** on your total outstanding amount. This means that if you settle your account in full by **{{discount_offer_expiry_date}}**, you will only be required to pay **{{discounted_amount}}**.

This exclusive offer is valid only for payments received on or before the expiry date mentioned above. Failure to pay by this date will result in the original full amount being due and payable, and further late payment charges may be applied as per our terms and conditions.

Payment Instructions

Please find the details of your outstanding invoice(s) below:

Invoice Number: {{invoice_number}}

Invoice Date: {{invoice_date}}

Original Amount Due: {{original_amount_due}}

Services/Goods: {{description_of_goods_services}}

Kindly remit the discounted amount of **{{discounted_amount}}** to our account by **{{discount_offer_expiry_date}}**. Our banking details are as follows:

Bank Name: {{bank_name}}

Account Name: {{account_name}}

Account Number: {{account_number}}

Branch Code: {{branch_code}}

SWIFT/BIC Code: {{swift_bic_code}} (for international payments, if applicable)

Please use {{invoice_number}} and/or {{your_reference_number}} as the payment reference to ensure proper allocation.

Contact Information

Should you have any queries or require clarification, please do not hesitate to contact our accounts department at {{accounts_department_phone_number}} or reply to this email at {{accounts_department_email_address}}.

Closing

We look forward to your prompt payment and appreciate your continued business.

Yours sincerely,

Signature Block

{{your_name}}

{{your_title}}

{{company_name}}

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