Business OS
Finance & AccountingCredit & Collections

Conversion of Account to COD 2

This document template is used to formally notify a customer of the conversion of their credit account to a Cash on Delivery (COD) basis. It outlines the reasons for the conversion and the implications for future transactions.

Updated 16d ago
credit managementCODaccount conversioncollectionsdebt managementcustomer notification

{{company_name}}

{{company_address}}

Phone: {{phone}} | Email: {{email}} | Web: {{website}}

Conversion of Account to COD 2

Conversion of Account to COD 2

Date:

{{date}}

Customer Details:

{{customer_name}}

{{customer_address}}

{{customer_account_number}}

Subject: Notification of Account Conversion to Cash on Delivery (COD)

Dear {{customer_name}},

Account Status Change:

We are writing to inform you that effective {{effective_date}}, your account with {{company_name}}, account number {{customer_account_number}}, will be converted to a Cash on Delivery (COD) basis. This decision has been made due to {{reason_for_conversion, e.g., consistent late payments, exceeding credit limit, changes in credit policy}}.

Implications of COD:

Under the COD terms, all future orders placed with {{company_name}} will require full payment at the time of delivery or before dispatch.

No further credit will be extended on this account.

Outstanding balances on your previous credit account, amounting to {{outstanding_amount}}, remain due and payable as per the original terms. Please remit this amount by {{payment_due_date}} to avoid further action.

Next Steps:

Should you wish to discuss this matter further or make arrangements for the settlement of your outstanding balance, please contact our credit control department at {{credit_control_phone_number}} or {{credit_control_email_address}}.

We value your business and hope to continue our relationship under these revised payment terms.

Sincerely,

{{your_name}}

{{your_title}}

For and on behalf of {{company_name}}

Related templates