Offer of Assistance to Family During Employee Illness

{{company_name}}

{{company_address}}

Phone: {{phone}}

Email: {{email}}

Website: {{website}}

Date:

{{date}}

To:

{{employee_name}}

{{employee_address}}

Subject: Offer of Assistance During Family Illness

Dear {{employee_name}},

We understand that a member of your immediate family, {{family_member_name}}, is currently experiencing a serious illness. On behalf of {{company_name}}, we wish to extend our sincerest support to you and your family during this challenging time. Your well-being, and that of your family, is important to us, and we want to ensure you have the necessary resources and flexibility to manage these circumstances.

Our Offer of Assistance

To support you during this period, {{company_name}} is pleased to offer the following forms of assistance:

1. **Flexible Working Arrangements:** We can explore flexible working options, such as adjusted hours, remote work for a period, or a temporary reduction in work days, to enable you to provide care or be present with your family. This will be subject to operational requirements and mutual agreement.

2. **Leave Options:** In addition to any standard sick leave or compassionate leave entitlements, we are prepared to consider an extended period of unpaid leave, or the possibility of drawing on accrued annual leave, beyond your current allowance. Please discuss your specific needs with {{HR_manager_name}}.

3. **Employee Assistance Program (EAP):** Our Employee Assistance Program offers confidential counseling and support services for you and your family members. This service is available 24/7 and can provide guidance on managing stress, grief, or other personal challenges. You can access the EAP by calling {{EAP_contact_number}} or visiting {{EAP_website}}.

4. **Workload Redistribution:** We will work with your team and department head, {{department_head_name}}, to temporarily redistribute your workload to minimise disruption to your responsibilities during periods of reduced availability.

5. **Financial Assistance (Optional/Discretionary):** In exceptional circumstances, and at the sole discretion of the company, we may consider providing a one-time benevolent payment or interest-free loan to assist with unforeseen expenses related to the illness. This would be assess on a case-by-case basis.

Terms and Conditions

Please note the following terms regarding this offer of assistance:

1. Any leave taken beyond statutory or company policy entitlements will be subject to approval and may impact your remuneration and benefits package.

2. Flexible working arrangements will be formalised through an agreement between yourself and your line manager, {{manager_name}}, in consultation with HR.

3. The specific details and duration of any assistance will be determined based on your individual circumstances and the needs of the business.

4. This offer of assistance is extended to you as an employee of {{company_name}} and is contingent upon your continued employment.

5. We kindly request that you keep your line manager and HR informed of any significant changes in your family member's condition or your personal circumstances that may affect your work arrangements.

Next Steps

We encourage you to schedule a confidential meeting with {{HR_manager_name}} from our Human Resources department at your earliest convenience to discuss these options further and determine the best course of action for your situation. Please contact them at {{HR_contact_number}} or {{HR_email}} to arrange this meeting.

We are committed to supporting you and finding a solution that works for everyone involved.

Sincerely,

Signature:

_____________________________

{{company_representative_name}}

{{company_representative_title}}

{{company_name}}