Acknowledgment of Cancellation of Back-Order

Company Letterhead

{{company_name}}

{{company_address}}

Phone: {{phone}}

Email: {{email}}

Website: {{website}}

Date and Reference

Date: {{date}}

Our Ref: {{our_reference}}

Your Ref: {{your_reference}}

Customer Details

To: {{customer_name}}

{{customer_address}}

Subject: Acknowledgment of Cancellation of Back-Order No. {{back_order_number}}

Dear {{customer_name}},

Cancellation Confirmation

This letter serves to formally acknowledge receipt of your request to cancel Back-Order Number {{back_order_number}}, placed on {{order_date}} for the following items:

{{list_of_cancelled_items}}

Action Taken

We confirm that your back-order has been successfully cancelled in our system, effective {{cancellation_date}}. No further action will be taken regarding the fulfilment of this back-order.

Refund/Credit (if applicable)

Should any payment have been processed for this back-order, a refund/credit in the amount of {{refund_amount}} will be processed within {{number_of_days}} business days to {{payment_method}}. You will receive a separate notification once the refund/credit has been completed.

Further Assistance

If you have any questions or require further clarification regarding this cancellation, please do not hesitate to contact our customer service department at {{customer_service_phone_number}} or {{customer_service_email_address}}.

Appreciation

We appreciate your understanding and continued business.

Signature Block

Sincerely,

{{authorized_signature}}

{{print_name}}

{{title}}

{{company_name}}