Acknowledgment of Cancellation of Back-Order

Company Letterhead

{{company_name}}

{{company_address}}

Phone: {{phone}} | Email: {{email}}

Website: {{website}}

Date

{{date}}

Customer Information

To: {{customer_name}}

{{customer_address}}

Email: {{customer_email}}

Subject

Acknowledgment of Cancellation of Back-Order - Order No. {{order_number}}

Dear {{customer_name}}

This letter serves to formally acknowledge receipt of your request to cancel back-order number {{order_number}}, placed on {{order_date}}, for the following items:

Cancelled Items

{{item_1_description}} (Quantity: {{item_1_quantity}})

{{item_2_description}} (Quantity: {{item_2_quantity}})

{{item_n_description}} (Quantity: {{item_n_quantity}})

Confirmation of Cancellation

We confirm that your back-order {{order_number}} has been successfully cancelled in our system. You will not be charged for the items listed above.

If any payment was made in advance for this specific back-order, a refund of {{refund_amount}} will be processed within {{number_of_days}} business days to the original payment method, unless otherwise agreed.

Further Assistance

Should you have any questions or require further assistance regarding this cancellation, please do not hesitate to contact our customer service department at {{customer_service_phone}} or {{customer_service_email}}.

Appreciation

We appreciate your understanding and continued business.

Sincerely

{{your_name}}

{{your_title}}

Signature Block

_____________________________

{{signature_line}}

Date: {{current_date}}